FAQ
1. How and when will you ship? How much is shipping?
Shipping destination: we ship within the US, CA, UK, AU, MX now.
Delivery time: The order will take 7 to 15 working days to ship to you, and we will ship it within 2-5 working days.
Shipping time may vary depending on location, shipping method and other factors.
2. Why isn't my tracking number providing any information?
Shipping information can take 24-48 hours to be processed. If tracking information is still unavailable after this period of time, please contact us at designlifebar@outlook.com.
3. How do i place a order?
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout".
4. How do I change or cancel my order?
We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.
Please note that any orders that have already been packed or shipped cannot be cancelled.
5.What payment methods do you accept?
We accept almostly payments such as PayPal, Amazon Pay, Visa, MasterCard, American Express, Discover, JCB, Apple Pay, Google Pay. We do not accept personal checks, money orders, direct bank transfers or cash on delivery.
6. How secure is my online order?
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
7. What Do I Do If I Have Missing Items In My Order?
If something is still missing, please contact us: designlifebar@outlook.com
8. Do you support wholesale? Can I get any discount?
Please feel free to contact with us: designlifebar@outlook.com, if you need purchase in bulk.
9. How to choose my shoes size?
|
Foot Length (mm)
|
CN
|
US
|
UK
|
EU/FR
|
||
|
Men
|
Women
|
Men
|
Women
|
|||
|
220
|
34
|
-
|
4
|
-
|
2
|
34
|
|
225
|
35
|
-
|
4.5
|
-
|
2.5
|
35
|
|
230
|
36
|
-
|
5
|
-
|
3
|
36
|
|
235
|
37
|
-
|
6
|
-
|
4
|
37
|
|
240
|
38
|
-
|
7
|
-
|
5
|
38
|
|
245
|
39
|
6
|
8
|
5
|
6
|
39
|
|
250
|
40
|
7
|
9
|
6
|
7
|
40
|
|
255
|
41
|
8
|
10
|
7
|
8
|
41
|
|
260
|
42
|
9
|
-
|
8
|
-
|
42
|
|
265
|
43
|
10
|
-
|
9
|
-
|
43
|
|
270
|
44
|
11
|
-
|
10
|
-
|
44
|
|
275
|
45
|
12
|
-
|
11
|
-
|
45
|
|
280
|
46
|
13
|
-
|
12
|
-
|
46
|
|
285
|
47
|
14
|
-
|
13
|
-
|
47
|
|
290
|
48
|
15
|
-
|
14
|
-
|
48
|
|
295
|
49
|
16
|
-
|
15
|
-
|
49
|
|
300
|
50
|
17
|
-
|
16
|
-
|
50
|