Política de envío
📦 Shipping Policy
We’re committed to getting your order to you as smoothly and quickly as possible. Here’s everything you need to know about our shipping process:
✅ No Hidden Fees
We’ve made it simple and transparent—what you see is what you pay. The total amount you pay at checkout already includes all shipping fees and taxes. You won't be charged anything extra when your package arrives—no surprises!
🚚 Carriers We Use
To ensure reliable and efficient delivery, we partner with trusted global carriers based on your location, your order may be shipped via DHL, FedEx, USPS, UPS, Yun Express, 4PX, Gofo Express, or China Post (ePacket).
⏱ Handling Time
Please allow 2–3 business days for us to process and ship your order. We do our best to get your items out as quickly as possible!
🌍 Estimated Delivery Time
Once shipped, stimated delivery times for standard shipping usually takes 7–10 business days to most countries, including:
United States, Canada, Australia, United Kingdom, Netherlands, Israel, Mexico, Germany, Italy, Norway, France, Sweden, and Spain.
Please note: Actual delivery times may vary slightly depending on your exact location and local customs processing. We appreciate your patience and understanding.
Attention: We do not offer returns for items requiring additional special expedited delivery services.
🔍 Track Your Order
Once your order has shipped, we’ll send you a tracking number via email. You can easily track your order online using one of the following:
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Universal tracking: 17track.net
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Or check directly on the carrier’s official website:
| Carrier | Tracking Website |
|---|---|
| Yun Express | yuntrack.com |
| DHL | dhl.com |
| FedEx | fedex.com |
| USPS | usps.com |
| UPS | ups.com |
| Gofo Express | gofoexpress.com |
| 4PX | track.4px.com |
| China Post | ems.com |
🛡️ Fraud Prevention
To protect our customers, certain orders may be flagged for additional verification. If this happens, we’ll contact you by email to confirm your information. Please respond promptly so we can process your order without delay.
❌ Order Cancellation
If you need to cancel your order, please contact us at designlifebar@outlook.com within 12 hours of placing your order. After this window, we may not be able to cancel or modify the order if it has already entered processing or shipping.
Please double-check your shipping address before confirming your order—we cannot change it once the package has been shipped.
📦 Lost or Damaged Packages
If your order is lost or arrives damaged, we’ve got you covered. Please contact us and we’ll help you file a claim with the shipping carrier.
However, if tracking shows the package was delivered but it is missing due to theft, misplacement, or an incorrect address provided at checkout, we unfortunately cannot offer compensation. We recommend choosing a safe and secure delivery location and tracking the package closely.
To file a lost package claim, please reach out within 30 days of the delivery date. Claims made after this period may not be eligible for a refund. Compensation is limited to the carrier’s coverage policy.
💬 Need Help?
If you have any questions about your order or shipping, don’t hesitate to reach out. Our friendly customer support team is here to assist you every step of the way!
Email: designlifebar@outlook.com